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12/05/2006
First Notice Systems Integrates StrikeIron Web Services
Leveraging Web service across multiple touch points decreases cycle time from first notice of loss to settlement for property and casualty carriers
Research Triangle Park, NC – December 5, 2006 — StrikeIron Inc., provider of the Web Services Marketplace, today announced that First Notice Systems, Inc., the industry leader in claim reporting solutions for the insurance industry, has integrated StrikeIron’s Address Verification Web Service into First Notice’s product and service offerings. As a critical interface between customers and clients, First Notice must maintain real-time response speed, data accuracy, and efficient business process flow to continue to deliver the company’s high-quality service. By integrating StrikeIron web services, First Notice has further enhanced insurance claims reporting by adding functionality that continues to reduce loss adjustment expense.
“Our specialty is designing and deploying claims reporting solutions which leverage existing claims systems and third-party vendor services. We have adopted a service-oriented architecture philosophy to further enhance service to our clients by leveraging the most accurate and up-to-date data available while reducing the cost when a claim is reported,” said Alex Tsetsenekos, director of business development at First Notice. “We chose StrikeIron as a best-of-breed vendor based on the quality and timeliness of the data, the scalability of their offering, and the ability to integrate into our technology via web services.”
Effective and early attention to the claim reporting process provides carriers with improved customer satisfaction and increased policyholder retention. First Notice offers solutions for effectively triaging the claim enabling vendor services such as towing and car rental, and identifying fraud and subrogation opportunities. With so many touch points for carriers, is critical that First Notice have the most accurate information available.
First Notice chose StrikeIron’s US Address Verification Web Services to deliver address data to multiple applications. With this input, First Notice is able to funnel the most accurate data for fraud, vendor assignment, and risk adjustment. All claims are directed through a customized series of intuitive interfaces that are designed for different users, but rely on a unified set of rules to incorporate the carrier’s business logic.
“One of the keys to First Notice’s long history of successful claims reporting optimization is ensuring that all of the information gathered and reported to the carriers is seamless to the customer,” said Bob Brauer, CEO and President of StrikeIron. “By integrating reusable services that connect to multiple systems, First Notice has further refined the claim submission process so that required data is captured accurately and preferred provider networks are fully utilized.”
Source: First Notice Systems, Inc.
Article ID #: 1415
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