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   Privacy Policy
 
Privacy Policy for ClaimsClick.com, a property of Vertical Claims, Inc.

(As of April 20, 2001)

We at ClaimsClick.com want you to feel comfortable utilizing our site. We realize the importance of feeling safe online and are fully committed to ensuring that your privacy is respected and protected.  ClaimsClick.com has created this privacy statement in order to demonstrate our firm commitment to privacy.

Our Privacy Policy below outlines the type of information we typically request for you to gain resource access, as well as ways in which we gather, process and, sometimes, disseminate information collected from you. You are, of course, free to use the majority of our site without providing any personal information. The ClaimsClick.com website is defined as an all English-language, United States based website, with web pages and channels owned, controlled and/or operated by Vertical Claims, Inc.

Collecting User Information

ClaimsClick.com requires users and email newsletter subscribers to provide information to create a profile. Profile information includes, but is not limited to, your name, email address, phone numbers, employer's name and job title. We use this information to send the user our email newsletter, information about our company, promotional material on behalf of our partners and advertisers, to notify the winners of sweepstakes or contests, and to contact the visitor when necessary. We also use this data to tailor the visitor's experience at our site. Users/subscribers may opt-out of receiving future mailings; see the choice/opt-out section below.

The personally identifiable information you provide can be modified for any reason. See the correct/update/review section below.

Sharing User Information

This information is shared with advertisers on an aggregate basis only (for example, 49% of our email newsletter subscribers are female).  ClaimsClick.com does not sell or otherwise share personally identifiable information with third parties without your consent except in the following instances: (i) unless required by applicable law or pursuant to a court or similar order; (ii) as deemed necessary, in our discretion, to protect the legal rights or the property of ClaimsClick.com, Vertical Claims, Inc., a member, subscriber or third party, or to prevent personal injury; and/or (iii) in the event ClaimClick.com is required to transfer personally identifiable information to a third party in the event of a sale, merger, assignment, joint venture or other transfer or disposition of a portion or all of the assets or stock of ClaimsClick.com, Vertical Claims, Inc. or affiliated entities.

Newsletters

ClaimsClick.com offers free electronic newsletters covering a variety of claims-specific topics. If you choose to subscribe to any of these newsletters, you may be required to provide certain personally identifiable information. In order to receive a free subscription to these newsletters you must opt-in to receiving them. ClaimsClick.com does not share mailing lists from its electronic newsletters with third parties. ClaimsClick.com may, however, provide third parties with a list of ClaimsClick.com members, subscribers and visitors who have opted-in to receiving additional information from third parties. Users/subscribers may opt-out of receiving future mailings; see the choice/opt-out section below.

In those instances where you opt-in to subscribe to a newsletter through a third-party email service or advertiser or partner, the email address information sometimes will be located on the third party's server, in which case we generally will notify you. In those cases, any information you provide is subject to that entity's Privacy Policy, not this one. Some of our partners' and advertisers' sites require that you specifically opt-out from receiving their newsletters. As a result, to stop receiving them you will need to affirmatively opt-out from the third party newsletter.

Community Areas

There are areas within ClaimsClick.com in which you may wish to provide contact information (such as your phone number or e-mail address) for purposes of allowing others to contact you. Some, but not all, of these areas include Claims Talk discussion forums and Ask the Experts area.  Once you make any information public on the web site, we no longer have any control over the information and anyone could e-mail you, call you, or view the information that you have made public.  Please see our Terms of Use for additional provisions that govern your use of this site.

Prospect Information

ClaimsClick.com encourages referrals and recommendations and collects prospect information from our users. Users may enter another person's information, such as their friend's email address, in order to send them content from our site. The prospect's information is only used for the purpose for which it was submitted. This prospect information will never be shared with third party advertisers without prior consent. We will never sell nor release the prospect information to anyone without prior consent, except as outlined above in the user information section. Prospects may opt-out of receiving future mailings; see the choice/opt-out section below.

Cookies

Like most websites, ClaimsClick.com makes use of browser "cookies." Cookies are files written to a user's hard disk and read by server programs to inform a website if the user has previously visited that site. We use cookies to continually enhance your experience and deliver content specific to your interests.  We may use them in the future to store visitor preferences and choices. We may also use one or more outside ad serving companies to display advertisements on the Website. These advertisements may contain cookies, which will be used by the ad serving company for targeting purposes only. ClaimsClick.com will not have access to this information. These cookies do not enable third parties to access any of your ClaimsClick.com profile or subscriber information.

IP Address

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and to gather broad demographic information.

External Links

This site contains links to other sites. ClaimsClick.com is not responsible for the privacy practices or the content of such Web sites. As a general rule you should always look for and review a site's privacy policy before giving out any personal information.

'Powered By' Content

This site provides content that is 'powered by', 'provided by' and co-branded with other sites.  ClaimsClick.com is not responsible for the privacy practices or the content of such Web sites. As a general rule you should always look for and review a site's privacy policy before giving out any personal information.

Online Surveys

Our online surveys ask visitors for contact information (like their email address). We use contact data from our surveys to send users confirmation of having successfully submitted the survey, information about our company, promotional material on behalf of our partners and advertisers and, sometimes, the survey results. The user's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Sweepstakes and Contests

We run contests on our site in which we ask visitors for contact information (like their email address). We use contact data from our contests to send users confirmation of having successfully entered the contest, to notify the winners of contests, and to send information about our company and promotional material on behalf of our partners and advertisers. The user's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Third-party Ads

From time to time, we may use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our website, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

Public Forums

This site makes, or may make, chat rooms, forums, message boards, clubs, interactive databases and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. ClaimsClick.com takes technical, contractual, administrative and physical steps to protect against unauthorized access to and disclosure of individually identifiable information. If, during their employment, ClaimsClick.com employees acquire confidential or proprietary information belonging to ClaimsClick.com or its users, such information will be handled in confidence and may not be disclosed to unauthorized third parties. ClaimsClick.com employees are also responsible for the internal security of such information.

Choice/Opt-Out Communications

Our site provides users and subscribers the opportunity to opt-out of receiving communications from us, our advertisers and our partners. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

You can send email to: unsubscribe@claimsclick.com

Send mail to the following postal address:

Vertical Claims, Inc.

PO Box 40121

Georgetown, TX  78628

Or call the following telephone number: 512.863.0123

Correct/Update/Review

The personally identifiable information you provide can be modified for any reason.  You have the option to review, change, delete, and update the profile information you provided during signup. Your extended profile information can be sent to you for review upon request. If you have any questions regarding the update of your profile information, please e-mail, write or call us at the following:

Email: subscriberservices@claimsclick.com

Send mail to the following postal address:
Vertical Claims, Inc.
PO Box 40121
Georgetown, TX 78628

Or call the following telephone number: 512.863.0123

Reservation of Rights

ClaimsClick.com reserves the right to make changes to our Privacy Policy at any time without any notice.  However, any changes will be posted in a revised Privacy Policy on the website. We encourage you to periodically review our Privacy Policy to be sure you are familiar with the most current version. The Policy will include the most recent date in which any revision has been made.  In addition, ClaimsClick.com reserves the right to allow access to its systems to third parties providing necessary technical services when such access is required in order to provide those services.  Please note that ClaimsClick.com also reserves the right to share any personally identifiable or other information about you which you provide to (or which is gathered by) ClaimsClick.com with any or all of its subsidiaries, partners and affiliates and will also have access to any such information which you provide to (or which is gathered by) the websites of any ClaimsClick.com or Vertical Claims, Inc. subsidiary, partners or affiliates.  (Also see Terms & Conditions of Use)

Contact Information  
If you have questions about this Privacy Policy or anything else about ClaimsClick.com, please do not hesitate to e-mail us (privacy@claimsclick.com) with any questions or concerns you may have with our policies.

We hope that you will subscribe to our FREE email newsletter and enjoy using all the great resources we have created for you. If you already subscribe and use the site, we thank you.


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